What is validation and how can it improve relationships?

Location Details
This is a hybrid event that participants can attend either by Zoom or in person. Please note, there is limited space for in-person participation and registration is required. See below for more information.

Intended audience

As a family member or caregiver, we understand that your loved one’s mental health or substance use health can have a significant impact on you. The Royal’s family information and support events are intended for family members or caregivers of individuals with a mental health or substance use health issue. These events are an opportunity to learn from our experts, find out about available resources, and connect with others who share a similar experience. There is no cost to participate but registration is required. 


Deborah Mullins, MSW, RSW
Social worker at The Royal


Validation is more than just the ability to acknowledge what is true in our loved ones statements, goals, values, feelings, struggles, and contributions. It can be an effective way of reducing tension and resistance to change, while at the same time, strengthening connections with the people around us.

Join Deborah Mullins, a social worker at The Royal, in this session about validation. She will answer some important questions: How can this communications technique improve relationships with family, friends, and loved ones? What’s the most effective form of validation? What are the six levels of validation and how do they help us relate to others?

This presentation is for family, friends, and caregivers of loved ones who may be struggling with a mental health diagnosis. 

By the end of this session, participants will have the skills and understanding needed to start using validation techniques right away. 

Date and time

Tuesday February 21, 2023
6 to 7:30 p.m. via Zoom


Online via Zoom or in person at the Royal Ottawa Mental Health Centre, 1145 Carling Avenue, Ottawa.
Please note, there is limited space for in-person participation and registration is required.


These sessions are free, and open to the public however registration is required.


To register for the online version of this session, please click here.

To register for the in-person session, email thefamilyprogram@theroyal.ca. Attendance is capped as limited space is available. Please note, The Royal’s visitor vaccination protocol is currently in effect. All visitors must be fully vaccinated against COVID-19 or have a valid exemption, undergo self-screening before entry, and wear a mask at all times. 


Contact information

Lori Richer: thefamilyprogram@theroyal.ca



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