The Royal

MyChart

An easy and secure way to access information about your care at The Royal.
Patients & Visitors / Personal Health Information / MyChart

The Royal is joining a regional partnership to improve how health information is shared.

In fall 2026, The Royal will join the Atlas Alliance in using Epic as our electronic health record system of choice and MyChart as our patient portal, making it easier for patients and care teams across the region to access the health records they need from across 16 partner organizations. 

MyChart at The Royal 

The Royal is changing how we store and share health information, so it’s easier for you and your care team to stay connected.

MyChart will let your health information move with you when you receive care at different hospitals across the Ottawa region. This helps your care teams work together and means you don’t have to keep track of information in multiple places.

You will be able to:

  • See key parts of your health information in one secure place
  • View test results, visit notes, and appointments
  • Use the same portal at multiple hospitals, including The Ottawa Hospital

Accessing your health information

Need your health information before MyChart launches?

You can request copies of your health records at any time through The Royal’s Health Records Department. Our staff are here to support you and answer questions.

Frequently Asked Questions

Browse the most frequently asked questions about setting up and using MyChart.

You will be able to sign up for MyChart in Fall 2026, once the system is live at The Royal.

We’ll share step‑by‑step sign‑up instructions closer to launch, including:

  • How to create an account
  • How you’ll receive your activation information
  • Where to go if you need help

Please check back on this page for updates as we get closer to launch.

Once MyChart is available, you’ll be able to see certain health information in one secure place.

This may include:

  • Upcoming appointments
  • Test results
  • Medications
  • Care instructions

Not all information may be available right away, and what you see may vary depending on the type of care you have received. We’ll share more details as we get closer to launch.

Your privacy is very important to us.

MyChart uses strong security measures to protect your personal health information. Access is secure, and only you and the healthcare providers involved in your care can see your information. The following security measures are in place to protect you:

  • Encrypted data
  • Full audit tracking
  • Data storage follows privacy laws (e.g., PHIPA)
  • Two-factor authentication is enabled

More information about privacy and security will be available before MyChart launches.

You will be able to access your health information from any organization within the Atlas Alliance, including The Ottawa Hospital. Find the full list of Atlas Alliance partners here.

Ottawa Campus

1145 Carling Ave.,
Ottawa, ON K1Z 7K4
(613) 722-6521

Long-Term Care

1141 Carling Ave.,
Ottawa, ON K1Z 7K4
(613) 722-6521

Brockville Campus

1804 Highway 2 E, P.O. Box 1050,
Brockville, ON K6V 5W7
(613) 345-1461

Community Mental Health

2121 Carling Ave.,
Ottawa, ON K2A 1H2
(613) 722-6521

The Royal