The Royal
Strategic Plan

Lighting the way to better care

Mental illness is one of our society’s greatest health care challenges. Ensuring better outcomes for our patients, their families and our community requires careful planning and strategic thinking. The Royal’s 2025-2028 Strategic Plan is a bold roadmap focused on delivering better care for mental illness and addiction.

About / Who We Are / Strategic Plan

At The Royal, we know that standing still or the status quo isn’t an option—because one in four people living with mental illness and addiction in Canada are counting on us.

That’s why we’ve launched SPARQ, our new strategic plan to guide us over the next three years. SPARQ is a bold roadmap focused on delivering better care for mental illness and addiction. It reflects our shared commitment to healing, recovery, innovation, and hope for patients, families, and our entire community.

This plan is not a quick fix. It’s a roadmap to transformation — a commitment to doing better for our patients, our communities and each other.
— Cara Vaccarino

The strategy’s five pillars

The name SPARQ comes from the five clear goals at the heart of our plan. Each goal is connected by a common thread: a deep commitment to better care for people living with mental illness and addiction.

Strong financial and operational performance because we’re better at managing resources and have invested in the right technology.

A workplace where people thrive because we’ve built a great culture based on trust, transparency and respect.

High-quality, timely treatment for more people because we’ve broken down the barriers and strengthened coordination.

Turning science into better care because we’ve accelerated the path from discovery to real-world impact for patients, families and communities.

World-class mental illness and addiction care because we’ve put patients at the centre and surrounded them with innovative and compassionate care.

Ottawa Campus

1145 Carling Ave.,
Ottawa, ON K1Z 7K4
(613) 722-6521

Long-Term Care

1141 Carling Ave.,
Ottawa, ON K1Z 7K4
(613) 722-6521

Brockville Campus

1804 Highway 2 E, P.O. Box 1050,
Brockville, ON K6V 5W7
(613) 345-1461

Community Mental Health

2121 Carling Ave.,
Ottawa, ON K2A 1H2
(613) 722-6521

The RoyalAffiliated with University of Ottawa