COVID Frontline Wellness

Supporting Wellbeing for Health Care Workers during the COVID Pandemic

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Healthcare worker at computer

Health care workers are at the front lines of the COVID pandemic. Increased feelings of stress, worry and anxiety are normal under these conditions. It is important to recognize the impact of COVID-related stress on your wellbeing and build coping skills that can help you get and stay healthy. 

We can help.

If you are a health care worker impacted by stress related to COVID-19, you can get simple, fast access to supports and tools for your mental wellbeing.

What is COVID Frontline Wellness?

COVID Frontline Wellness offers confidential support for health care workers through quick access to a trained mental health professional. They will connect with you and listen. You can share your experiences, receive support, engage in problem-solving, and receive help connecting to other resources or services if needed.

How does it work?

Health care workers can access supports quickly and easily using our online form. You will be able to select a time for one of our clinicians to contact you to discuss your needs and connect you with the supports that are right for you. These could be services offered by The Royal or other community partners. Most services will be offered virtually (by phone or video conference) and the entire process is completely confidential.

Follow one of these links to get started:

  • Click here if you work in a hospital, long-term care facility, retirement home or a paramedic service​, 
  • Click here if you work in a community setting 

We also encourage you to check out this list of online resources that are available to you immediately.

What supports are available?

Our trained clinicians are here to provide you with support for managing feelings of stress, anxiety, and depression. And help you build coping skills to get and stay healthy.  We will also connect you with other services and resources if you need them.

The Royal has partnered with community agencies and providers in order to ensure easy access to a variety of options. Supports are available in both English and French. 

Some of the partners that health care workers may be connected to for services based on their needs are: The Royal, Hawkesbury General Hospital, Montfort Renaissance, Cornwall Community Hospital, Renfrew County Mental Health and Addictions Services.

COVID frontline wellness access and supports are available to any health care workers who has been impacted by stress related to COVID.  

Who is this program for?

COVID frontline wellness access and supports are available to any health care worker who has been impacted by stress related to COVID. 

Reach out to us if you:

  • Work in a hospital, long-term care facility, retirement or group home, paramedic service, primary care or community health care setting; 
  • Live in Ontario;
  • And are feeling the impacts of stress related to COVID-19.

We can help.

How do I get help?

If you are a health care worker in need of support, please use our online form and book yourself into a confidential telephone appointment with one of our clinicians. During the appointment, the clinician will assess your needs, work with you to determine appropriate supports, and link you to appropriate services.

If you work in a hospital, long-term care facility, retirement home or a paramedic service, click here to access support.

if you work in a community health care setting, click here to access support.

We also encourage you to check out this list of online resources that are available to you immediately.

How long does it take?

Click here for online resources that are available to you immediately. 

If you wish to access confidential support from a clinician, it will only take a few minutes to fill out the request form and select a convenient time for your initial appointment (click here if you work in a hospital, long-term care facility, retirement home or a paramedic service, or click here if you work in a community setting).

Most of the supports to which we offer connections will provide priority access to health care workers impacted by COVID. This means you can expect to begin receiving services soon after reaching out.

How will you ensure my confidentiality?

The Royal and its partners are committed to protecting your personal health information through every aspect of our referral and assessment process and throughout your care. If desired, it is possible within our program to match you with supports that are outside of the area in which you live/work. 

 

Check out this list of online resources that are available to you immediately

Self-help tools, videos​, on-line community of practice & peer support​, and more...

Click here

Five hospitals in Ontario, including The Royal, are partnering with the Mental Health and Addictions Centre of Excellence at Ontario Health to provide assessment and referrals to frontline health care workers from across the province. For more information on these different resources, please visit COVID-19: Support for workers.

Female healthcare worker

I work in a hospital, long-term care facility, retirement home or a paramedic service

If you are impacted by stress related to COVID-19, we can work with you to assess your needs and connect you with supports for your wellbeing.

Male healthcare worker

I work in a community health care setting

If you are impacted by stress related to COVID-19, we can work with you to assess your needs and connect you with supports for your wellbeing.