The Royal

Frontline Wellness Program

Quick and confidential access to support for healthcare workers struggling with stress, anxiety, depression or addiction.
Patients & Visitors / Programs, Clinics & Services Directory / Frontline Wellness Program

About the Frontline Wellness Program

Frontline Wellness connects healthcare workers with trained mental health clinicians who will listen, offer support, help problem solve, and link you to treatment or services, whether at The Royal or with one of our partner organizations. Support is offered virtually (by phone or video), in English or French, and is completely confidential.

This program accepts self-referrals.

Eligibility

Frontline Wellness is available to any healthcare worker in Ontario who needs mental health and addictions support. This includes people who work in:

  • Hospitals
  • Long-term care or retirement homes
  • Group homes
  • Paramedic services
  • Dental offices
  • Primary care
  • Community health settings

Services offered

Our trained clinicians offer short-term mental health support to help manage stress, anxiety and low mood, and can assist with building coping skills to support your wellbeing.

If more care is needed, our team can help connect you to other services through The Royal or one of our partners, including:

  • Hawkesbury General Hospital
  • Montfort Renaissance
  • Cornwall Community Hospital
  • Renfrew County Mental Health and Addictions Services

Referrals

This program accepts self-referrals. Fill out the online form that corresponds to your work setting to book a virtual appointment.

During your appointment, a clinician will talk with you and help identify the support you need. Most people are connected to services quickly, often within days.

Everything you disclose in these sessions is private and protected. If you prefer, we can also connect you to care outside the community where you live or work.

If you work in a hospital, long-term care facility, retirement home, dental office or paramedic service:

If you work in a community healthcare setting:

Need immediate help?

If you require support immediately, our crisis lines page features a list of resources that are available for more urgent cases.

Support outside of your current workplace.

If you are looking for treatment outside the community where you live or work, these organizations also offer confidential support to healthcare workers.

Ottawa Campus

1145 Carling Ave.,
Ottawa, ON K1Z 7K4
(613) 722-6521

Long-Term Care

1141 Carling Ave.,
Ottawa, ON K1Z 7K4
(613) 722-6521

Brockville Campus

1804 Highway 2 E, P.O. Box 1050,
Brockville, ON K6V 5W7
(613) 345-1461

Community Mental Health

2121 Carling Ave.,
Ottawa, ON K2A 1H2
(613) 722-6521

The RoyalAffiliated with University of Ottawa