COVID-19 Q&A: Where can I get help?


Where can I get help?​


It's normal for situations like Coronavirus (COVID-19) to affect your mental health. Everyone will experience these events in their own way. At The Royal, in order to reduce risks related to COVID-19, we have suspended all day programs, outreach services, and drop-in activities until further notice for our clients.

If you feel your mental health is worsening, you may also want to ask your family doctor/nurse practioner or psychiatrist about a referral to The Royal’s new C-PROMPT clinic. It is staffed by a team of mental health nurses, psychiatrists, psychologists, and social workers who can provide the following services: urgent assessments, medication support, short-term psychotherapy (maximum four sessions per client), and help with accessing other services. Read more about it right here.​

Ottawa Public Health has many resources and tips on their website regarding mental health and COVID-19. You can read more here: 

If you are in danger or feeling suicidal, please call 9-1-1 or go to your local hospital where they have safety and screening measures in place for COVID-19.

Below is a listing of more mental health resources available:

  • Crisis Line, call +1 (613) 722-6914 (within Ottawa) or +1 (866) 996-0991 (outside Ottawa)
  • Youth Services Bureau  - +1 (613) 260-2360 or +1 (877) 377-7775 (toll free for Eastern Ontario)
  • Distress Centre Ottawa and Region 24/7 - +1 (613) 238-3311
  • First Nations and Inuit Hope for Wellness Help Line 24/7 (Bilingual, Other) - +1 (855) 242-3310
  • Ontario Online & Text Crisis Services – Chat 2:00 pm to 2:00 am | Text 2:00 pm to 2:00 am to #258258
  • Canada Suicide Prevention Service – Text 4:00 pm to 12:00 am to #45645

Add your questions to our COVID-19 Q&As