The Client and Family Resource Hub is a welcoming space located at the Royal Ottawa Mental Health Centre. Staffed by helpful and knowledgeable volunteers, it’s a “one-stop-shop” for clients, their family members, caregivers, and trusted others. The Client and Family Resource Hub is located in room 1113 near the main reception area. (Operating hours are typically Mondays and Wednesdays 10 a.m.–4 p.m.; Tuesdays and Thursdays 1–7 p.m. but are subject to change.) Drop by if you have questions about the services, programs, and resources at The Royal and in the wider community. Free access to computers and Wi-Fi is also available.
This page is an online companion to The Hub. Here’s where you will find information about:
If you have a question and can’t find the answer here, send an email to firstname.lastname@example.org. Someone will get back to you as soon as possible.
If your mental health and/or substance use needs are a medical emergency, or if there is a concern you might hurt yourself or someone else, call 911 or go to your nearest hospital emergency department.
Peer support is a supportive relationship between people who have lived experience in common. Peer support specialists at The Royal are in a unique position to offer support and guidance to clients and families. Thanks to their own experiences, peer support specialists meet with clients and/or family members as equals, validate lived experiences, provide support for concerns, and inspire a hopeful future for those living with mental health and substance use challenges and their families. While peer support specialists are not clinicians, they offer confidential, personalized support tailored to the needs and circumstances of clients and their families. Click here for more information about peer support or contact email@example.com.
There are a few different ways you can share a compliment, concern, or suggestion about care or services at The Royal. You can:
There are many reasons why people choose to get involved with The Royal, and many opportunities to do so!
Volunteering provides a unique opportunity to get involved, give back, and develop new skills. With over 470 volunteers who dedicate their time, skills and talents in a wide variety of ways, our volunteers contribute to building our community both inside and outside of the walls of our facilities.
You can also consider:
In order for our researchers to better understand mental health, it is critical for them to work closely with the people who are living with it. Research conducted at the University of Ottawa Institute of Mental Health Research (IMHR) at The Royal depends on volunteers from our community, who become important partners in clinical studies.
These studies help bring researchers closer to unlocking the mysteries of the human brain, which can lead to new and effective ways to prevent, detect, identify, manage and treat mental health conditions and substance use disorders.
Help us to improve mental health care at The Royal and around the world! Learn more about clinical research at The Royal on this page.