In An Emergency
If you are experiencing a mental health emergency, please go to the emergency department of your nearest general hospital or call 911.
The Royal is a specialized mental health centre. Most people who come into our care receive treatment first from a family doctor, general hospital, or other health care provider. When that treatment doesn’t work or if the person is severely ill, they may be referred to us.
If you are struggling and need help, the first step is to contact your family doctor, nurse practitioner or a walk-in medical clinic. These professionals can help to figure out what’s wrong, provide treatment, and/or refer you to specialized care like The Royal.
One in five Canadians will experience a mental health issue at some point in their lives. You are not alone and help is available.Your family doctor may refer you to The Royal for either a consultation or treatment.
Here is how a consultation works:
Here is how a referral for treatment at The Royal works:
Some people also receive treatment from The Royal in the community. The Royal has various community teams that reach out and provide help to people in shelters, schools and long-term care homes. Staff within these organizations makes these connections.
Quick help for problems with drug or alcohol use: The Royal’s Substance Use and Concurrent Disorders program offers many different services to help people who are struggling with drugs or alcohol use. You do not need a referral from a doctor to access these services. Just call 613-722-6521 ext. 6508 and we will help you figure out what the best service is for you. Visit the substance use and concurrent disorders program page to learn more.
Are you a Veteran or active member of the Canadian Forces or RCMP?
The Royal Ottawa Operational Stress Injury Clinic can help veterans, Canadian Forces members or RCMP who may be struggling with mental health problems as a result of their service. Visit the clinic’s web page to learn more.