Prompt Referral Form

Person completing an online form

Referral Form

Click here

Referral Considerations

The intention of Prompt is to provide access to mental health services for those who have no current mental health supports.

  • Does the client already have community supports?
    • If yes, please ask client to access these supports
  • Has the client seen a psychiatrist within 6 months?
    • If yes, please ask client to access this support.
    • Have recommendations been followed?
  • Has the client had a recent ER visit
    • Confirm re Connecting Ontario portal?
    • Have the recommendations from this visit been followed?
    • Note: The Prompt Care Clinic does not accept referrals from ER physicians.
  • Do you anticipate the client requiring long term treatment?
    • Prompt will provide up to 4 psychotherapy appointments
    • Prompt will provide up to 2 psychiatry appointments
    • If it is your clinical determination the client may require more, please redirect with resources
  • Has the client been referred to another program/service at The Royal?
    • If yes, please ask the client to contact that program and request an update on access.  Prompt is not a bypass into other services at The Royal. If there is an open chart for your client within The Royal, they will be directed to contact that program.