C-PROMPT is a referral-based service
Psychiatrists and primary care providers – to refer a patient
Increased stress associated with the COVID-19 pandemic, coupled with reduced access to mental health supports and services, has the potential to exacerbate mental health issues for many individuals within our community. The Royal’s C-PROMPT clinic will help to ensure that people can get the care they need during this difficult time.
The Royal’s C-PROMPT clinic provides quick access to essential mental health services during the COVID-19 pandemic. Our goal is to prevent urgent needs from becoming emergencies.
The C-PROMPT clinic is a temporary outpatient clinic established at The Royal to meet urgent mental health care needs during the COVID-19 pandemic.
The C-PROMPT clinic will be staffed by a team of mental health nurses, psychiatrists, psychologists and social workers who can provide the following services:
IMPORTANT: The C-PROMPT clinic is not an emergency service. Patients who require emergency mental health care should go to the nearest Emergency Department.
C-Prompt is for adults (age 18 and older) who are at risk of worsening mental health or hospitalization due to mental illness of any kind during the course of the COVID-19 pandemic.
Patients require a referral to access C-PROMPT services. If you think you need urgent mental health care, please consult your family doctor/nurse practitioner, psychiatrist or a medical clinic and they may refer you to C-PROMPT.
This referral process enables our team to do advance screening to determine each client’s healthcare needs and ensure prompt access to care. Please note that C-PROMPT does not accept walk-ins.
C-PROMPT services will be delivered primarily by videoconference or phone; in-person sessions may occur when deemed necessary by the clinical team. The clinic is located at the Royal Ottawa Mental Health Centre. Click here for a directional map.
The C-PROMPT clinic will open on April 6 and remain open as long it is needed to address mental health needs associated with the COVID-19 pandemic. The clinic operates Monday to Friday.
You can make a financial contribution to help support and sustain the C-PROMPT Clinic. Every dollar will make a difference and we appreciate any support that you can give. Make your donation here.