Novel Coronavirus (COVID-19)
Information for clients and visitors
There is a therapeutic value to involving your family members, significant others, friends and supporters so visitors are encouraged during your treatment at The Royal. Your treatment team can assist you to connect or reconnect with family, friends and community supports.
It is best to confirm visiting hours and regulations with your program. The number of visitors at one time will be assessed according to your individual needs. Children under 16 years of age must be accompanied and supervised by a responsible adult.
We are dedicated to providing education and support for family members of people living with mental illness. Learn more about our family education and support groups, public information sessions and Family Council.
A variety of services are available at The Royal Ottawa Mental Health Centre, including a spiritual care centre, cafeteria, winter garden, coffee shop, clothing boutique, hair salon, gym, vending machines, plus a Mental Health and Addictions Resource Centre open to the public.
If you have a fever, cough, runny nose, sore throat, rash, vomiting, diarrhea or any other sign of a communicable disease, we ask that you not visit The Royal until you have been symptom free for at least 48 hours.