The Royal

Media Inquiries

Guidelines for media on patient privacy and media requests.
About / News & Media / Media Inquiries

Access experts in mental illness

The Royal provides the public with expert information on all matters related to mental illness and addiction, drawing on the knowledge and expertise of leading researchers and clinicians.

To contact our Media Relations team, email communications@theroyal.ca.

Media guidelines

As a publicly funded mental illness and addiction centre, it is crucial that The Royal works with the media to ensure the privacy and rights of our patients and visitors are protected. For this reason, we have strict protocols for all news gathering while on any of The Royal’s properties, including guidelines for interviewing and photographing patients, visitors and/or employees.

Before interviewing any of The Royal’s experts or visiting our sites, it is important that media contact The Royal’s Media Relations team at communications@theroyal.ca.

No media cameras are allowed on site without prior approval from The Royal’s Media Relations team.

No patients or visitors can be photographed or filmed without written consent from the patient, facilitated by The Royal.

While on any of The Royal’s properties, a staff person or designate must escort members of the media at all times.

Looking for an expert for a story or a speaker for an event?

Ottawa Campus

1145 Carling Ave.,
Ottawa, ON K1Z 7K4
(613) 722-6521

Long-Term Care

1141 Carling Ave.,
Ottawa, ON K1Z 7K4
(613) 722-6521

Brockville Campus

1804 Highway 2 E, P.O. Box 1050,
Brockville, ON K6V 5W7
(613) 345-1461

Community Mental Health

2121 Carling Ave.,
Ottawa, ON K2A 1H2
(613) 722-6521

The RoyalAffiliated with University of Ottawa